Privacy Policy

1. Introduction

RecoveryPulse ("we", "our", or "us") operates the recoverypulse.io website and provides website monitoring and auto-recovery services. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address, name, and password when you create an account
• Server Information: IP addresses, SSH credentials (encrypted), and server configuration details you provide for monitoring
• Monitoring Data: Uptime statistics, response times, and incident logs for your monitored sites
• Payment Information: Billing details processed securely through Stripe
• Usage Data: How you interact with our service, including login times and feature usage

3. How We Use Your Information

We use your information to:

• Provide and maintain our monitoring and auto-recovery services
• Send you alerts and notifications about your monitored sites
• Process payments and manage your subscription
• Improve our services and develop new features
• Communicate with you about service updates and support

4. Data Security

We take security seriously. All SSH credentials are encrypted at rest using industry-standard encryption. All data transmission uses TLS/SSL encryption. We never store passwords in plain text and implement strict access controls for our systems.

5. Data Retention

We retain your account information for as long as your account is active. Monitoring data and incident logs are retained for 90 days. You can request deletion of your account and associated data at any time by contacting us.

6. Third-Party Services

We use the following third-party services:

• Stripe: For payment processing
• Digital Ocean: For hosting infrastructure
• Email providers: For sending notifications and alerts

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website.